Closed Captioning

To report Closed Captioning Problems, Issues or Concerns, please contact our Captioning Hotline by e-mail, Fax or Phone:

E-Mail: captioning.hotline@WBTW.com
Fax: 804-887-7056
Phone: 888-812-9801

Please include station or market information.We will make every effort to investigate your inquiry within 1 business day.

To submit written issues, complaints or concerns, please contact the following:
Rainee Kite
Closed Captioning Coordinator WBTW News 13
101 McDonald Ct
Myrtle Beach, SC 29588

Phone: 843-293-1301
Fax: 804-887-7056
E-Mail: captioning.complaint@WBTW.com

Before submitting a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your issue immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.